Thursday, 4 February 2016

Can Developers Delete App Review in Play Store?

Whether we are buying any product from any online site or downloading an app, we tend to check the reviews before making any purchase. Many of the users have a misconception when they check the app reviews, they consider that the reviews are manipulated and negative reviews are deleted.
To your surprise, it’s a hoax. As far as our experience and knowledge are concerned, there’s no way a developer can delete a review. Yes, they do have an edge over you by having little more information about the reviewer. This information is usually about the device and Android version, which helps them to identify the problem precisely.
The information consists of Version code, Version name, Device, Manufacturer, Device type, Screen size, OS, Device language, and Screen density. Apart from this information, there is no option to delete the review. We have given an explanation on this information.

1. Version code: Here it displays the version code of the particular app or game.
2. Version name: This section displays the version of the app or game.
3. Device: Here your device name is displayed. For example, Nexus 6 or Nexus 6p.
4. Manufacturer: Over here, the name of the device manufacturer is listed.
5. Device type: This part shows whether your device is a mobile or a Tablet.
6. Screen Size: This does not mean your physical screen size; instead, it refers to the resolution. For example, 1440 x 2560.
7. OS: This section displays your Android version, whether it is running Android Lollipop, KitKat or any other.
8. Device language: This part displays your device language, which helps a developer to get an idea of your country.
9. Screen density: In simple words, this part displays the DPI of your screen to the developer.

From the above information, it is clearly evident that there is no way a developer can delete a review. As said earlier, they get to see more details than normal users. This information helps them to troubleshoot more easily because they already have the basic information they need.

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